Technical support is available 24/7, although on a 'best efforts only' basis outside normal working hours (08:00-17:30 GMT Monday to Friday, except Bank Holidays).
In the event of operational issues, the WIFS API operated by WAFC Washington is available for backup purposes. Both SADIS and WIFS API offerings have been partially harmonised to make this easier.
SADIS FTP can also be used to provision similar OpMet bulletins to existing qualified end users until 2028 when it will be retired